This Privacy Policy explains how FG77 collects, uses, stores, shares, and protects your personal information. It is written in accordance with the Republic Act No. 10173, also known as the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations. By using the FG77 platform, you consent to the data practices described herein.
This Privacy Policy ("Policy") is issued by FG77 ("the Company", "we", "us", "our") and applies to all personal information collected through or in connection with the FG77 online gaming platform accessible at fg77.bio and any related services, mobile interfaces, or communications ("Platform"). We are committed to protecting the privacy and security of every Filipino player who entrusts us with their personal data, in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations as enforced by the National Privacy Commission of the Philippines.
FG77 is an online gaming platform designed for Filipino players, providing casino games, sports betting, sabong, bingo, and related entertainment services. In the course of delivering these services, FG77 necessarily collects and processes certain personal information from its registered players and, in some cases, from visitors to the Platform who have not yet registered.
This Policy is designed to give you a clear and honest picture of exactly what data we handle, why we handle it, who we share it with, how long we keep it, and what rights you have over it. We want every FG77 player — whether you're placing a bet from Manila, Cebu, Davao, or anywhere across the archipelago — to feel confident that their personal information is handled with the same care and security that we apply to their financial transactions.
Please read this Policy carefully alongside our Terms & Conditions. If you have any concerns about the way FG77 handles your data, please contact our Data Protection Officer using the contact details provided in Section 15 of this Policy before using the Platform.
For the purposes of the Data Privacy Act of 2012 (RA 10173), FG77 is the Personal Information Controller in respect of all personal data collected and processed through the Platform. As Personal Information Controller, FG77 determines the purposes for which and the manner in which personal data is processed.
FG77 has appointed a Data Protection Officer (DPO) responsible for overseeing data protection strategy and implementation across the Platform, ensuring compliance with RA 10173, and serving as the primary point of contact for data subjects exercising their privacy rights.
The categories of personal data FG77 collects and processes vary depending on whether you are a registered player, a verified player (KYC-completed), or a visitor to the Platform. The following table summarises the primary data categories:
| Category | Specific Data Elements | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number and type | Account registration; age verification; KYC compliance; AMLA obligations |
| Contact Data | Philippine mobile number, email address, residential address (city/province) | Account communication; OTP verification; support; regulatory notices |
| Financial Data | GCash number, Maya account, bank account name and number (BDO, BPI, Metrobank), transaction history, deposit and withdrawal records | Payment processing; fraud prevention; AMLA compliance; withdrawal verification |
| Verification Data | Scanned or photographed government-issued ID, selfie with ID, proof of address documents | KYC identity verification; age verification; fraud and money laundering prevention |
| Gaming Activity Data | Game sessions, bet history, win/loss records, bonus usage, responsible gaming tool settings | Platform operation; responsible gaming monitoring; dispute resolution; regulatory reporting |
| Technical Data | IP address, device identifiers, browser type and version, operating system, session timestamps, geolocation (city-level) | Security and fraud detection; platform optimisation; geo-restriction enforcement |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support; dispute resolution; quality assurance; training |
| Marketing Preferences | Opt-in/opt-out status for SMS, email, and in-app promotional communications | Delivering requested marketing; honouring opt-out preferences |
FG77 collects personal data through the following channels and mechanisms:
FG77 does not purchase personal data from data brokers or acquire personal data from sources unrelated to your use of the Platform.
Under the Data Privacy Act of 2012, FG77 must identify a lawful basis for each category of personal data processing. The primary legal bases relied upon by FG77 are:
FG77 uses the personal data it collects for the following specific purposes:
FG77 may share your personal data with the following categories of recipients, strictly to the extent necessary for the stated purpose:
All third parties with whom FG77 shares personal data as Personal Information Processors are required to handle your data in accordance with RA 10173 and are bound by data processing agreements that impose appropriate data protection obligations.
Some of FG77's third-party service providers, including cloud infrastructure providers and game software providers, may process personal data on servers located outside the Philippines. Where such international data transfers occur, FG77 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required by RA 10173.
Safeguards for international transfers employed by FG77 include contractual clauses in data processing agreements that impose data protection obligations on the receiving party, and limiting the categories of data transferred internationally to the minimum necessary for the specific service being provided.
FG77 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
FG77 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in risk to your rights and freedoms, FG77 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay as required by RA 10173.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by FG77. FG77 is committed to facilitating the exercise of these rights promptly and without unnecessary barriers:
Request a copy of the personal data FG77 holds about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data FG77 holds about you.
Request deletion of your personal data where it is no longer necessary or where processing was unlawful, subject to legal retention obligations.
Object to processing of your personal data for direct marketing purposes or processing based on legitimate interests.
Request suspension of processing of your personal data pending resolution of a dispute about its accuracy or the lawfulness of processing.
Receive your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contract.
To exercise any of the above rights, please contact FG77's Data Protection Officer using the contact details in Section 15. FG77 will respond to all verified data subject rights requests within fifteen (15) business days of receipt. Identity verification may be required before a request is processed.
If you are not satisfied with FG77's response to a data subject rights request or believe FG77 has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The FG77 Platform uses cookies and similar technologies to support Platform functionality, improve your experience, and collect analytics data. The following categories of cookies are used:
FG77 does not use third-party advertising or retargeting cookies. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the FG77 Platform.
The FG77 Platform is strictly intended for persons aged 21 years and above, as required by PAGCOR regulations. FG77 does not knowingly collect personal data from persons under 21 years of age. Age verification is a mandatory step in the FG77 account registration and KYC process.
If FG77 becomes aware that personal data has been collected from a person below the minimum age requirement, all data associated with that account will be promptly and permanently deleted, the account will be closed, and any deposits will be returned to source. FG77 cooperates with Philippine authorities in cases involving underage access attempts.
FG77 reserves the right to update or modify this Privacy Policy at any time. Changes may be made to reflect updates to our data processing practices, changes in applicable Philippine law or NPC guidance, new Platform features that involve data processing, or feedback from the National Privacy Commission.
Where changes are material — meaning they affect the nature of the data we collect, the purposes for which we use it, or your rights as a data subject — FG77 will notify registered players via an in-account notification or SMS to your registered mobile number at least seven (7) days before the amended Policy takes effect.
The most current version of this Privacy Policy is always available at fg77.bio/privacy-policy. The effective date at the top of this Policy reflects the date of the most recent revision. Your continued use of the FG77 Platform after an amended Policy takes effect constitutes your acceptance of the updated terms.
For all privacy-related enquiries, data subject rights requests, or to report a suspected data breach or privacy concern, please contact FG77 through the following channels:
All formal data subject rights requests must be submitted in writing and must include sufficient information to allow FG77 to verify your identity before processing the request. This is necessary to protect your personal data from being disclosed to an unauthorised third party.
If you wish to escalate a privacy concern to the Philippine data protection authority, you may file a complaint with the National Privacy Commission at privacy.gov.ph.
Six data protection commitments every FG77 player can count on
FG77 processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 and the implementing rules enforced by the National Privacy Commission.
FG77 does not sell or rent your personal data to any third party for commercial purposes. Your information is used only to deliver and improve FG77 services and to meet legal obligations.
All data transmitted between your device and the FG77 Platform is protected by industry-standard 256-bit TLS/SSL encryption. Sensitive stored data is also encrypted at rest.
FG77 is committed to facilitating your full range of data subject rights under RA 10173 — including access, rectification, erasure, objection, and portability — within 15 business days.
FG77 collects only the personal data that is genuinely necessary for the delivery of its services and legal compliance. No data is collected speculatively or retained beyond its stated purpose.
In the event of a data breach affecting your personal data, FG77 will notify the National Privacy Commission within 72 hours and inform affected players without undue delay, as required by RA 10173.
FG77 was built from the ground up with Filipino players in mind — and that includes how we handle your personal data. RA 10173-compliant, SSL-secured, and fully transparent. Join over a million players on FG77 today. Players must be 21 years or older.